Custom agents for a defined use case
Define the job, the allowed actions, and the checks that show whether an agent is useful.
Use-case brief
Describe the job before choosing the agent
Start with a real task and the person responsible for it. Then define what the agent may do, where it must stop, and how the team will review its work.
Agent boundary
Make the stop points visible
An agent brief should state what the system can attempt and what remains with a person. It should also name the data and systems needed for the task.
Questions to settle
Which actions need approval?
Which data sources may the agent use?
What should happen when the agent is unsure?
Who reviews errors and changes?
Acceptance path
Test the agent against the work it was given
The use case supplies the test. The owner decides whether the result is useful enough to move forward.
Task
A specific job with known inputs.
Check
Performance criteria tied to that job.
Owner
A person who decides what happens next.
Bring a use case, not a generic AI brief
Share the task, the people involved, and the checks that matter. We will use them to test the service fit.
Want to learn more?
Explore the rest of the site or get in touch with the team.
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