Data Platform Managed Support Services

Data-Driven’s Managed Support Services offering is customizable to the business requirements and skills needed. We offer up to 24×7 support from basic monitoring to advance data engineering.

Data Platform Supports
Data-Driven goes beyond the development and implementation of Modern Data Platforms by offering our managed support services to ensure the smooth running of the solution for your users.Our Managed Support Services offering is customizable to the business requirements and skills needed. We offer up to 24×7 support of all levels of operational support from basic Level-1 triage through to advanced data engineering depending on your business needs.
Microsoft Intelligent Data Platform

Our Delivery Approach

Activities

  • Infrastructure and Platform Management
  • Monitoring and Alerting
  • Bug Fixing
  • Finding Optimization Opportunities
  • Cost Management and Optimization
  • Deployment Management

Skills

  • Azure Cloud Engineer
  • Data Engineer
  • Data Architect
  • Power Platform Engineer
  • Databricks Engineer
  • DevOps Specialist
  • Power BI Developer

Services

  • Azure Platform and Services
  • Synapse
  • Databricks and Delta Lake
  • Data Governance - Azure Purview
  • Data Visualization - Power BI
  • Data Lakehouses and Data Lakes
  • Data Warehouses
  • Data Pipelines and Data Modelling
  • Networking Solutions

Our Objective

Focus on your Business

We will take care of your Azure environment and your Data Platform. Have experts available to monitor and fix issues without affecting your product performance or budget.

Optimal Performance

Our objective is to find the right balance between cost and performance depending on your business needs, so your users have the best experience possible.

Follow Best Practices

Make use of our extensive experience, besides proving support services, we specialize in designing and developing Modern Data Platforms following the CAF and WAF frameworks from Microsoft.

Our Delivery Focus on Outcomes

Proactive Infrastructure & Platform Management

  • Continuously monitor your data platform to ensure reliability, performance, and security.

  • Identify potential issues before they impact operations, reducing downtime and maintaining service continuity.

  • Implement updates, patches, and optimisations that adapt to your evolving business needs.

Enhanced Operational Efficiency

  • Deliver 24×7 support across all operational levels, from basic triage to advanced data engineering.

  • Optimise workflows and automate routine maintenance to free up resources for higher-value work.

  • Manage deployments effectively, ensuring smooth rollouts and minimal disruption to services.

Value-Driven Roadmap & Continuous Improvement

  • Provide transparent reporting and performance tracking to showcase the impact of managed support.

  • Identify opportunities for cost optimisation and operational improvements.

  • Define the next phases for your Data Platform, ensuring scalability, innovation, and long-term success.

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