Success Story: VLSBC

Victorian Legal Services Board enhances data-driven decision-making with a modern Azure-based analytics platform

Executive Summary

The Victorian Legal Services Board and Commissioner (VLSBC) sought to modernise their data management and reporting capabilities by migrating from an on-premises data system to a cloud-based, modern analytics platform.

Data-Driven partnered with VLSBC to implement a secure, scalable, and future-proof data foundation on Microsoft Azure. The new platform consolidates multiple data sources into a centralised repository, enabling seamless reporting, enhanced governance, and cost efficiency.

The solution leverages Azure Synapse Analytics and Azure Databricks to provide a comprehensive, secure, and efficient data analytics ecosystem.

"Our Data Platform built with Azure Synapse and Azure Databricks has given us a clear view of our enterprise data helping us enhance engagement & data sharing with other Government agencies and improve overall operational efficiency."

Alex Codoreanu

Data Insights Lead

The Challenge

Outdated On-Premises System

VLSBC faced several challenges in managing and utilising its data effectively. The organisation relied on an outdated on-premises system, leading to inefficiencies in data management, reporting, and governance. Key issues included:

Data silos: Critical legal and financial data were scattered across multiple systems, making integration and reporting difficult.
Limited scalability: The existing infrastructure could not support the growing volume of regulatory data.
Manual reporting: Generating reports required extensive manual effort, leading to delays and inconsistencies.
Governance and security: Ensuring compliance and security across disparate data sources was increasingly challenging.

Recognising these challenges, VLSBC partnered with Data-Driven AI to implement a modern, cloud-based analytics solution leveraging Microsoft Azure technologies.

The Solution

Modern Data Analytics Platform

Data-Driven AI designed and deployed a Modern Data Analytics Platform tailored to VLSBC’s needs. The solution included:

Hub and Spoke Network Architecture: Secure, scalable infrastructure using Azure Virtual Networks (VNets) for data segmentation and controlled access.
Data Foundation on Azure: Centralised data storage using Azure Data Lake Gen2, enabling structured and unstructured data integration.
Data Integration & Transformation: Azure Synapse Analytics and Azure Databricks facilitated seamless data ingestion and processing.
Role-Based Access Control (RBAC): Enhanced security through controlled access based on user roles and responsibilities.
Interactive Reporting with Power BI: Automated, real-time dashboards replaced manual reporting, improving decision-making speed and accuracy.
Cost Optimisation via CloudMonitor: Monitored cloud usage and optimised costs, ensuring financial efficiency.

This end-to-end cloud transformation provided VLSBC with a robust data analytics ecosystem, significantly improving efficiency and governance.

Key Outcomes for the Business

Since adopting Data-Driven’s Azure-based analytics platform, VLSBC has realised numerous benefits:

Enhanced Operational Efficiency

Automated data processes reduced reporting time from days to minutes.

Improved Compliance & Security

Centralised governance ensured better regulatory alignment and risk management.

Scalability & Future Readiness

The cloud-based platform supports future expansion and integration with advanced analytics.

Cost Savings & Resource Optimisation

Azure cost monitoring via CloudMonitor reduced unnecessary expenditures.

With this modern analytics framework, VLSBC is well-equipped to enhance legal regulation and oversight in Victoria, continuing to ensure an accountable legal sector.

About VLSBC

The Victorian Legal Services Board and Commissioner (VLSBC) are independent statutory authorities responsible for regulating the legal profession in Victoria, Australia. They aim to ensure the effective regulation of legal practitioners, maintain professional standards, and protect consumers of legal services.

Their functions include managing complaints against legal practitioners, overseeing the issuance of practising certificates, and ensuring the adequate management of trust accounts. With a focus on modernisation and decision-making, VLSBC aimed to improve its operational efficiency and governance practices through an advanced data analytics platform.

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