---
title: "Customer Case Studies | Data-Driven AI"
canonical: "https://data-driven.com/case-studies/"
description: "Review the problem, delivery scope, customer evidence, and result recorded for each Data-Driven AI engagement."
---

Customer work

# See the work behind _each customer result_

Compare published projects by customer, problem, delivery scope, and the evidence recorded for each result.

![Colleagues in a meeting room reviewing analytics charts on a large screen](/_astro/15-1.BOzUNCM2_fJiC7.webp)

Find a useful comparison

## Start with the problem, then check the proof

Each story records one customer setting. Read the challenge, the work delivered, and the result together. A similar tool or industry does not make the result a forecast for a new project.

### What to compare

-   The customer problem and starting point
-   The named products and delivery scope
-   The customer quote or published result
-   The evidence that still needs a new baseline

Published customer stories

## Choose the project closest to your brief

The links and case-study URLs remain unchanged.

Industry Filter by Industry Call CentreEnergy and resourcesHealthcareLegalTech for Social Impact (TSI)Transportation

Technology Filter by Technology Azure Cost ManagementAzure Data FactoryAzure DevOpsAzure OpenAIAzure SynapseCloudMonitorCopilot Custom AgentDatabricksMicrosoft FabricPower AppsPower AutomatePower BISalesforce

Customer type Filter by Customer Type EnterpriseGovernmentNot-For-ProfitSMB

Showing all case studies.

[

![Odie helpdesk bot artwork for Transport for NSW Open Data](/_astro/About-us-image-12.BxJBM-Qn_Z13KoIk.webp)

TfNSW Open Data

Government

### Odie helps people find transport data

A helpdesk bot guided Open Data Hub users to datasets and gave the TfNSW team a view of common searches.

Read the Odie case study

](/case-study/odie-bot-the-open-data-hub-virtual-helpdesk-agent/)[

![Transport and logistics artwork for Transport for NSW](/_astro/12-1.3llFIKNG_1gUW6r.webp)

Transport for NSW

Transport

### Historical GTFS data on Azure

An Operational Data Lake stored vehicle telemetry for self-service analysis and machine-learning work.

Read the TfNSW data lake case study

](/case-study/transport-for-nsw-boosts-analytics-with-azure/)[

![Austrade Critical Minerals Prospectus map](/_astro/Austrade-Critical-Minerals.CiPvb7va_Z27YnEE.webp)

Austrade

Government

### A digital Critical Minerals Prospectus

A Power BI map replaced an annual PDF. Power Apps and Dataverse helped Austrade manage project data.

Read the Austrade case study

](/case-study/austrade-modernises-data-insights-with-azure/)[

![Victorian Legal Services Board and Commissioner case-study artwork](/_astro/Victorian-Legal-Services-Board-Commissioner.CupCthBL_Fo5me.webp)

VLSB+C

Legal regulator

### A central Azure analytics platform

Azure data services and Power BI brought reporting data into a shared platform with role-based access.

Read the VLSB+C case study

](/case-study/vlsbc-builds-secure-analytics-platform-on-azure/)[

![Microsoft Fabric platform illustration for the DCCEEW case study](/_astro/Fabric-1.C769xNWB_Z2704hs.webp)

NSW DCCEEW

Government

### Biodiversity scheme data on Fabric

A Fabric medallion model consolidated scheme data and supplied curated records to Power BI reports.

Read the DCCEEW case study

](/case-study/how-dcceew-modernized-their-biodiversity-offset-scheme-with-microsoft-fabric/)[

![Complete Credit Solutions case-study artwork](/_astro/20-1.DNRIUOYv_XkVD0.webp)

Complete Credit Solutions

Financial services

### Reports moved from weeks to days

An Azure data foundation joined business data and used Purview to support discovery, classification, and lineage.

Read the Complete Credit Solutions case study

](/case-study/complete-credit-solutions-optimises-data-with-azure/)[

![Clinic to Cloud case-study artwork](/_astro/19-2.DsM_u5iJ_ZtLdsb.webp)

Clinic to Cloud

Healthcare SaaS

### Azure spend fell by 46%

An Azure and DevOps audit removed or scaled down underused resources, with changes measured over two weeks.

Read the Clinic to Cloud case study

](/case-study/clinic-to-cloud-with-azure-optimisation/)[

![Illustrative image for the anonymous not-for-profit case study](/_astro/non-profit-org-success-story.BpsVFx3H_6wiRF.webp)

Customer name withheld

Not-for-profit

### Salesforce data in an Azure warehouse

An anonymous customer used Azure data services to join Salesforce data and automate reporting.

Read the not-for-profit case study

](/case-study/not-for-profit/)

Evidence boundary

## Use a result as context, not a promise

A customer result belongs to its workload, time, baseline, and delivery scope. Set those facts again before using a case study to plan new work.

### Bring your own baseline

Record the current time, cost, quality, or service level. Name the owner and review method. That makes a future result testable.

## Bring us the result you need to prove

Share the current problem, baseline, data, and decision owner. We will use them to focus the first conversation.

[Contact Data-Driven](/contact-us/)

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## Want to learn more?

Explore the rest of the site or get in touch with the team.

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